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LEGAL

Privacy Policy

How TEC Sales collects, uses, and protects your information.

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Last updated: March 2026

TEC Sales ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at tec-ai-assistant.vercel.app and tec-sales.com, or interact with our services.

1. Information We Collect

Contact Form Submissions

When you submit a contact form on our website, we collect information such as your name, email address, phone number, company name, and any message content you provide. This information is used solely to respond to your inquiry and provide the products or services you request.

AI Chat Interactions

Our website features an AI-powered product search assistant. When you interact with the AI chat, your questions and queries are processed to provide relevant product and manufacturer information. Chat conversations are not stored permanently and are not linked to personally identifiable information.

Automatically Collected Information

We may automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and pages visited. This data helps us improve our website performance and user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To connect you with the appropriate manufacturer representatives
  • To provide AI-powered product search and recommendations
  • To improve our website, services, and user experience
  • To comply with legal obligations

3. Third-Party Services

Our website utilizes the following third-party services:

Anthropic (Claude AI)

Our AI product search assistant is powered by Anthropic's Claude API. When you use the AI chat feature, your queries are sent to Anthropic for processing. Anthropic's use of this data is governed by their own privacy policy and terms of service.

Google Maps

We use Google Maps to display our office locations. Google may collect certain information when you interact with the embedded maps. Google's use of this data is governed by their privacy policy.

Vercel

Our website is hosted on Vercel. Vercel may collect server logs and analytics data as part of their hosting services. Vercel's use of this data is governed by their privacy policy.

4. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are retained for the duration of the business relationship. AI chat interactions are not permanently stored.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us using the information provided below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

TEC Sales

3700 Claymoore Park Dr, Suite #100

Houston, TX 77043

Email: inside@tec-sales.com

Phone: 888-470-2444